Privacy Policy

This Privacy Policy explains how PujaGuru ("we", "our", or "us"), operated by VirtueInfo Soft Web PVT LTD, collects, uses, and protects your personal information when you use the PujaGuru mobile application.

1. Information We Collect

• Personal Information: Name, mobile number, and OTP-based authentication details via Firebase.
• Location Information: Collected to show nearby Pandits and relevant Pooja services.
• Device Data: Device type, OS version, app version, and usage logs for analytics and security.
• Camera Access: Used only for uploading images such as address proof or booking-related documents.

2. How We Use Your Information

• To provide booking, wallet, and Pooja management services.
• To personalize app experience and show relevant Pandits near your location.
• To send transactional notifications, OTPs, and service updates.
• To enhance app security and detect unauthorized use.

3. Data Storage and Security

Your data is securely stored on encrypted servers. Sensitive data such as authentication tokens and wallet information are protected with industry-standard encryption.

We regularly review security measures to protect user information from unauthorized access or disclosure.

4. Third-Party Services

We use trusted third-party tools such as Firebase (for OTP login and analytics) and payment gateways (for transactions). These services follow their own privacy policies and comply with industry standards.

5. Data Retention

We retain user information as long as your account is active or as needed to provide services. You can request data deletion anytime via in-app support.

6. Your Rights

• Access and review your personal data.
• Request correction or deletion of your data.
• Withdraw permissions such as location access from device settings.

7. Updates to This Policy

We may update this Privacy Policy from time to time. Continued use of the PujaGuru app indicates your acceptance of any changes.