This Agreement governs your use of the PujaGuru platform as a Panditji, including service delivery, payments, and interactions with users.
IMPORTANT: This is a binding agreement. By accepting bookings or using the platform, you confirm your understanding and compliance.
1. Service Obligations
You agree to deliver Pooja services professionally, on time, and in accordance with traditional practices. You must verify the booking PIN to start and complete the Pooja via the app.
2. Platform Fees and Earnings
PujaGuru deducts a platform fee from each booking. Your earnings are credited to your Pandit Wallet post-completion, and you can request payouts subject to minimum balance and verification.
| Fee Type | Details |
|---|---|
| Platform Fee | Percentage-based fee on booking amount, as per current settings. |
| Payout Processing | May include bank transfer fees; processed within 7 days of request approval. |
3. User Interactions
All communications must be through the app. You must not share personal contact details or solicit off-platform services.
4. Ratings and Feedback
You can rate users post-Pooja. Maintain high standards to avoid low ratings, which may affect your visibility and eligibility for bookings.
5. Data and Privacy
You agree to handle user data confidentially and in compliance with privacy laws. PujaGuru may share your details with users for booking purposes.
6. Dispute Resolution
Any disputes arising from bookings will be mediated by PujaGuru. Decisions are final and binding.
7. Termination of Agreement
This agreement may be terminated by either party with notice. Outstanding payouts will be settled upon termination.