PujaGuru Panditji Privacy Policy

This Privacy Policy explains how PujaGuru Panditji ("we", "our", or "us"), operated by VirtueInfo Soft Web PVT LTD, collects and uses information from registered Pandits on the PujaGuru platform.

1. Information We Collect

• Personal Details: Name, phone number, address, and documents uploaded for KYC verification (such as PAN, Aadhaar, and certifications).
• Location Access: Used for managing live booking requests and showing your availability to nearby users.
• Camera Access: Required only for uploading profile pictures or verification documents.
• Device Information: App version, OS, and crash logs to improve platform performance.

2. Purpose of Data Use

• To verify your identity and manage your Panditji profile.
• To assign booking requests based on your availability and location.
• To process payments and wallet transactions securely.
• To provide customer support and ensure platform compliance.

3. Data Protection and Storage

All documents and personal data are stored securely with encryption and are accessible only to authorized personnel. We follow strict protocols to prevent unauthorized access, loss, or misuse of your information.

4. Third-Party Services

We use Firebase for authentication and analytics. Payment processing is handled by integrated payment gateways that comply with Indian financial data protection standards.

5. Retention Policy

Your data remains stored as long as your Pandit account is active. If you request deletion or account deactivation, your personal information will be removed within a reasonable timeframe, except where legally required to retain it.

6. Rights of Pandits

• Access and update your personal data from the app settings.
• Request data deletion via official support.
• Revoke app permissions (location, camera) from your device at any time.

7. Policy Updates

This Privacy Policy may be updated periodically. Continued use of the PujaGuru Panditji app after updates indicates your acceptance of those changes.